I Booked An Appointment. What's Next?
Well, that depends on the service you've chosen! Check out the next steps below for your Laundry or Commercial Cleaning order.
Laundry Order
1. Schedule your pickup:
Call 470.593.7158 or book a time here: Our Calendar to schedule a pickup for your laundry at a convenient date and time.
2. Place your laundry outside:
Designate a specific location outside your home for the pickup and confirm it with your laundry concierge.
3. Fresh, Dry, and Folded laundry returned within 24 hours*:
Our professional team will collect your laundry, process it at our facility, and return it to you within 24 hours, ensuring freshness and neatly folded garments.
4. *Delivery time may vary:
Please note that delivery times may vary depending on the condition and weight of your order. We will keep you informed of any unexpected delays.
5. Biohazard materials and heavily soiled garments:
While Naturally Clean Spaces Laundry Service strives to provide the cleanest laundry possible, we reserve the right to decline orders that contain biohazard materials. We recommend excluding heavily soiled garments from your order. Our commitment lies in maintaining the health and safety of our workers and clients. For any questions or clarifications, please reach out to our customer support team.
Commercial Cleaning Request
1. Consultation: A Specialist will meet with you either at your location or online to discuss the cleaning goals for your facility. During this consultation, we will assess your specific cleaning needs, understand your requirements, and gather essential information.
2. Customized Proposal: Based on the consultation, our Specialist will prepare a detailed bid that outlines your personalized cleaning plan, schedule, and the cost of our services. We take into account the size of your facility, specific cleaning tasks, frequency of service, and any additional requests you may have.
3. Agreement Generation: Once you agree to the proposal, we will generate a cleaning agreement that formalizes our partnership. The agreement will include all the agreed-upon details, terms, and conditions to ensure clarity and mutual understanding.
4. Payment Method: We will request your preferred payment method during the agreement process. This can be a credit card, bank transfer, or any other agreed-upon payment method. We prioritize secure payment processing to safeguard your financial information.
5. Payment Due: Your payment will be due upon signing the cleaning agreement. We aim to streamline the process, making it convenient and efficient for you to initiate our cleaning services promptly.
By following these simple steps, you can seamlessly transition from consultation to agreement, ensuring a smooth and hassle-free onboarding experience with our Eco-Friendly Commercial Cleaning Service.